Frequently Asked Questions (FAQ)

How can your prices be so cheap?

Easy question, Batts Carpet Cleaning is a debt free company. We don't rely on magazines or flyers that mostly revert to bait and switch. Our success break is 90% word of mouth. We have no commissioned employees to perform a "Bait And Switch Tactic". We have learned to crawl before we walk. We started off small and are continuing to grow, all while keeping our prices down.

Do your company have insurance?

Yes we are licensed and insured through the state of Florida. Our company information can be faxed to you upon your request.

What method of cleaning do you use?

As professionals, we are trained in using all of the cleaning methods. We normally use the method recommended/required by the carpet manufacturer. In most cases this will be hot water extraction, also known as steam cleaning.

Can you remove pet urine spots and stains from my carpet?

Urine spot restoration can be a complicated procedure. The type of carpet and the degree of contamination greatly affects the outcome. Often we are able to achieve very satisfactory results using new topical solutions and treatments.

Will cleaning cause my carpet to re-soil faster?

No. We use the best cleaning solutions and cleaning procedures. Our solutions are formulated to not cause re-soiling and our procedures leave minimal residue, leaving your carpet soft and clean.

Does cleaning remove the stain protection from my carpet?

No. The primary cause of loss of carpet protector is the daily foot traffic and use of the carpet. Carpet protector is a clear coating on a flexible fiber. Over time, the flexing of the carpet fibers will cause the protector to flake off.

Is it a good value to restore the carpet protection?

Yes. The fiber manufacturers put protector on the carpets to resist soiling. Protector wears off due to normal use. Restoring the protector will keep your carpets looking clean longer.

Why are your prices higher than the coupons I receive in the mail?

Carpet cleaning is not a commodity. Service, quality and expertise will vary. In most cases you get what you pay for. We also believe in straight forward pricing and do not have hidden charges.

Are your cleaning solutions safe for my family?

Yes. We are very aware and concerned about using the safest products in your home. At your request, we will gladly provide you with safety information about any of the products we use in your home.

How often should I have my carpets cleaned?

The carpet mills recommend annual professional cleaning for residential carpets, which equal 6/12 months The other variables you should consider are the amount of use, and any health related concerns of family members.

Does your cleaning fulfill the warranty requirements for my carpet?

Yes. The technician training, method of cleaning, equipment, and cleaning solutions all fulfill carpet warranty cleaning requirements.

How long will it take my carpet to dry

 Dry time could range from 2-8 hours depending on a couple different reasons why??? The degree of soil level in the carpet, thickness in carpet fibers, also the amount of steam applied, or the amount of humid-air conditions in the area cleaned. Upon completion, the low moisture will evaporate into the air from the carpet fibers with in 2-8 hours.

 What does a Total Ozone do 

Ozone will cast off it's third atom onto any other organic element thereby oxidizing it or converting it into another substance. In the case of odors it will convert a foul-smelling substance into a non-odorous substance naturally, with no unhealthy chemicals to buy, store, or use. Once ozone has done it's job it converts back to oxygen. Ozone will also deactivate and destroy molds, bacteria, virus, fungus, and mildew.

About Kool-Aid Red Dye Stains

Click: http://www.battscarpetcleaning.com/cleaning_process

Should you have any additional questions please contact us at http://battscarpetcleaning.com/contact_us/admin/

       We look forward to hearing from you!

Yes, We Offer Truck Mount Equipment